Last modified: 10 March 2025
1. Who is responsible for processing your data and how to contact us
This Privacy Policy applies to all of our games, websites and related services, collectively referred here as our Services. Your continued use of the Services after the effective date will be subject to new Privacy Policy. Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. The Terms of Use are incorporated by reference into this Privacy Policy.
Please read the following to learn more about how we use your personal data.
If you have any questions or concerns about this Privacy Policy, including those related to exercise any of your rights, please contact us at info@mashtistudio.com so we can reply to you more quickly.
2. What personal data we collect?
We may source, use, and otherwise process your data in different ways. In all cases, we are committed to protecting your data. In each of the sections listed below, we describe how we obtain your data and how we treat it.
2.1 Individual Customers
We collect personal data related to current, prospective, and former customers (“users”) of our Services.
A) Sources of Personal Data
We may obtain your personal data from the following sources:
- From you directly (through the game, website, or online forms);
- From other entities, service providers that are assisting us in providing you with a service (including data analytics providers, operating systems, and internet services providers), or from your social networks accounts you used to sign in to our online services (for example, Facebook, Google, etc).
B) Personal Data that We Collect and Process
We may collect the following categories of personal data relating to our users based on the Services you use:
- Contact information (such as name or nickname or email you submit as part of your registration for our Services or log-in or via social networks);
- Data about the build version, your account, game progress, and in-game events; we create a specific ID for you when you use the Services, and our partners may create their own IDs;
- Your IP address and unique mobile device identification numbers (such as your device ID, advertising ID, MAC address);
- Data about your device, such as manufacturer, operating system, CPU, RAM, browser type and language, current time;
- Broad location data (e.g. country or city-level location);
- Precise geolocation data (GPS, with your consent);
- Usage data, such as data we collect with cookies and similar technologies;
- Data (such as your nickname, email, profile picture) we receive if you link another provider’s tool with the Service (such as Facebook, Google);
- Purchase history, including details of orders (purchase ID, amount spent, currency, date, time, vouchers or offers used);
- Data to fight fraud (such as refund abuse in games or click fraud in advertising);
- Data from platforms that the games run on (such as to verify payment);
- Data for advertising and analytics purposes, so we can provide you a better Service;
- Your email address and your messages to the Services;
- Other data you choose to give us.
C) How Long Do We Keep Your Personal Data?
We will process your personal data only for as long as is necessary for the purposes for which it was collected in connection with the provision of service to you, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims.
2.2 Website Visitors
We may obtain your personal data from the following sources:
- From you directly (for example, at the time of subscribing to any services offered on our website, including but not limited to email mailing lists, interactive services, posting material);
- From your device or browser through internet service providers, operating systems and platforms, and data analytics providers.
If you contact us, we may keep a record of that correspondence.
B) Personal Data that We Collect and Process
- Browser type;
- Information on the use of our website (for example, pages visited, geographical location, time spent on the website, online transactions);
- Cookie data;
- Preferences regarding online marketing;
- IP address.
C) How Long Do We Keep Your Personal Data?
We will keep your personal data only for as long as is necessary for the purposes for which it was collected in connection with your requests via our website or your use of our website.
3. Who Do We Share Your Personal Data With
Our Partner Organisations and Service Providers.
We may disclose information about you to organisations that provide a service to us, ensuring that they are contractually obligated to keep your personal data confidential and will comply with the GDPR and other relevant data protection laws.
We may share your information with the following types of service providers:
- Technical support providers who assist with our website and IT infrastructure,
- Software providers, including ‘software as a service’ solution providers, where the provider hosts the relevant personal data on our behalf;
- Professional advisers such as solicitors, accountants, tax advisors, auditors, and insurance brokers;
- Providers that help us generate and collate reviews concerning our goods and services;
- Our advertising and promotional agencies and consultants and those organisations or online platforms selected by us to carry out marketing campaigns on our behalf and to advertise their products or services that may be of interest to you.
- Service providers that assist us in providing our services.
- Law enforcement or government bodies
We may disclose your personal data as permitted by law to investigate, prevent, or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our Terms and Conditions or other agreements, or as required by law.